Aviation Human Factors Training

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Blue Tuna’s Aviation Human Factors training courses are FAA AMT Awards approved.  Currently Blue Tuna has six aviation human factors training courses that totals 6.0 hours of training credit.  These courses cover topics identified in FAA Guidance and JARs regulatory requirements.  These courses may be purchased individually or as a Human Factors Training Bundle (5 courses).  All six of the Aviation Human Factors training courses are included in Full Access purchases.

  • Human Factors Introduction

  • The Dirty Dozen of Human Factors

  • The Curse of Complacency

  • Driven To Distraction

  • Situational Awareness

  • The FAA PEAR Model of Human Factors

Human Factors

Aviation Human Factors Training Programs:

Number of Courses Available: 6

Training Author: Terry Tolleson

Course Certifications: AMT Awarded, FAA Approved

Date Added: April 8, 2012

Order Aviation Human Factors Training

Aviation Human Factors Introduction

Human Factors Intro Designed to meet the FAA’s requirement for Human Factors Training, the training focuses on the foundations of the Shell Model, the Reason Model and Contributing Links in the Chain of Events. Using the Dryden Disaster as a case study the student will gain an understanding in how human factors impacts maintenance and service personnel. (Viewing length 50 minutes, 20 question quiz, 9 page student guide, total estimated training time 1.5 hour.)

The Dirty Dozen of Human Factors

12 factors that lead to maintenance errors have been identified, they are entitled The Dirty Dozen. The introduction examines the basic principle associated with each factor and then presents strategies for reducing and eliminating error. The Dirty Dozen include, Pressure, Stress, Norms, Fatigue, Distraction, Complacency, Communication, Resources, Assertiveness, Awareness, Teamwork and Knowledge. (Viewing length 30 minutes, 10 question quiz, 7 page student guide, total estimated training time 1 hour.)

The Curse of Complacency

dentified as one of the Dirty Dozen of Human Factors, complacency is a key problem in the aviation maintenance industry. Blue Tuna interviewed Repair Station Managers, technicians, quality managers and FAA Inspectors and across the board Complacency ranks as one of the dirtiest dozen. This 30 minute presentation will introduce you to a general review of complacency in everyday life and then tighten up the focus of the lesson to examine how complacency finds a footing in aviation maintenance. The lesson also contains graphic footage of a retelling of Aloha Flight 243 to drive home the problem with complacency in aviation maintenance. Cures for the Curse of Complacency offers practical advice on guarding against this deadly human factor. View time is 30 minutes, with handout and Quiz for 45-50 minutes training.

Driven to Distraction

Distractions has been identified as one of the Dirty Dozen of Human Factors. Utilizing three case studies the cause and outcomes of distraction are clearly identified. Multitasking is closely examined as a culprit in the maintenance environment. Case studies include two recent aircraft maintenance occurrences and the MetroLink train disaster. Valuable research concerning multitasking performed by the FAA is included in this course. This course is fast paced, the case studies and overview of problems associated with distractions makes this a must course for any company involved in production or maintenance in the aviation environment. Approximately 30 minutes of viewing, a handout and quiz makes this course a 1 hour credit.

Situational Awareness

Identified as one of the Dirty Dozen of Human Factors, Situational Awareness (SA) is at the core of making good decisions in the workplace. Blue Tuna has created this Situational Awareness training for managers, supervisors, engineers, and quality control personnel who may be involved in designing processes and / or training in the maintenance environment. Situational Awareness reviews cognitive theory associated with SA and the complexities of mental models and the impact of memory processes and other dynamics at work in the environment. View time is 25 minutes, with a student guide and download. (Estimated training time is 45 - 50 minutes.)

The FAA P.E.A.R. of Human Factors

The FAA has developed a memory aid called PEAR and it makes recognition and mitigation of Human Factors even easier. PEAR is a simplified version of the SHELL model. This course will compare the PEAR and SHELL models and then explain the components of the PEAR model, which are, People, Environment, Actions and Resources.
This study includes the role of the five human senses in aviation maintenance. Of special concern is the study of the eye, ear and touch. The objective of this course is to explain the function of the senses and organs used daily in our lives and work. The course is built around the PEAR Model developed by Dr. Johnson. This course is 60 minutes in length with a quiz.