The Curse of Complacency . . . A Dirty Dozen Human Factor

Identified as one of the Dirty Dozen of Human Factors, complacency is a key problem in the aviation maintenance industry. Blue Tuna interviewed Repair Station Managers, technicans, quality managers and FAA Inspectors and across the board Complacency ranks as one of the dirtest dozen. This 30 minute presentation will introduce you to a general review of complacency in everyday life and then tighten up the focus of the lesson to examine how complacency finds a footing in aviation maintenance. The lesson also contains graphic footage of a retelling of Aloha Fligth 243 to drive home the problem with complacency in aviation maintenance. Cures for the Curse of Complacency offers pratical advice on guarding against this deadly human factor. (Viewing length 30 minutes, 10 question quiz, 4 page student guide, total estimated training time 50 minutes.)

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